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Forum Discussion
KippG
Feb 03, 2024Initiate
Specific sites not loading with R7450
I have a R7450 router that has been working fine. I have suddenly lost access via the router to a few addresses. This is what I get to these sites: This site can’t be reached
secure316.inmotionhosti...
- Feb 03, 2024
Have you enabled ipv6?
Are you using a different DNS provider or the ISP supplied ones?
Try a different DNS Server. Here's a few. Also remember to change the ipv6 dns server if ipv6 is enabled.
CloudFlare
IPv4: 1.1.1.1 and 1.0.0.1
IPv6: 2606:4700:4700:0:0:0:0:1111 and 2606:4700:4700:0:0:0:0:1001
GoogleDNS
IPv4: 8.8.8.8 and 8.8.4.4
IPv6: 2001:4860:4860:0:0:0:0:8888 and 2001:4860:4860:0:0:0:0:8844
michaelkenward
Feb 03, 2024Guru - Experienced User
Is there anything special about these websites that would require extra security measures?
Does this happen if you use a different browser? How about different devices?
I ask because routers rarely have much to do with how the web works unless you have enabled something like parental controls or Armor.
Browsers, on the other hand, are getting increasingly picky about what they deem to be dodgy sites. Even operating systems can cause headaches.
Do the router's logs show any hints?
Then the usual boilerplate questions to eliminate some of the more common issues.
What firmware version do you have on the device?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
plemans
Feb 03, 2024Guru - Experienced User
Have you enabled ipv6?
Are you using a different DNS provider or the ISP supplied ones?
Try a different DNS Server. Here's a few. Also remember to change the ipv6 dns server if ipv6 is enabled.
CloudFlare
IPv4: 1.1.1.1 and 1.0.0.1
IPv6: 2606:4700:4700:0:0:0:0:1111 and 2606:4700:4700:0:0:0:0:1001
GoogleDNS
IPv4: 8.8.8.8 and 8.8.4.4
IPv6: 2001:4860:4860:0:0:0:0:8888 and 2001:4860:4860:0:0:0:0:8844
- KippGFeb 04, 2024Initiate
DNS was the issue, thanks!
- FURRYe38Feb 05, 2024Guru - Experienced User
Glad you got it working. PBe sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡 - plemansFeb 05, 2024Guru - Experienced User
Glad it was an easy fix!