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kbartley's avatar
kbartley
Aspirant
Jul 23, 2018
Solved

Spectrum Cable Modem and R7000 sudden issue

Spectrum recently upgraded my modem to the 400Mbs speed  Told me need their router to "balance the signal".  Obviously I don't think theirs is anywhere nearly as good.  So I tried switching back to m...
  • FURRYe38's avatar
    Jul 23, 2018

    Definately power cycle the modem and router together.

     

    You might need to factory reset the router and then walk thru the setup wizard while the router is connected to the modem. It should connect...


    kbartley wrote:

    Spectrum recently upgraded my modem to the 400Mbs speed  Told me need their router to "balance the signal".  Obviously I don't think theirs is anywhere nearly as good.  So I tried switching back to my Nighthawk Router after they left.  I get a red light on the internet indicator (second from the left) and one of the items plugged in to the back of the router throws a red light as well. Moved it to a different port on the back and still have a red light.  So is my Nighthawk now junk?