NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bhc65
Jan 13, 2022Aspirant
Spectrum TV
Spectrum Tv app needs to see your router in order to watch the spectrum app in home network. Spectrum tech said they can't see my router so it won't all me to watch local stations through the app. I'...
bhc65
Jan 13, 2022Aspirant
Arris surfboard sb6183 modem
Did the reset button on the router.
Disconnected the power from the router for a minute
disconnected the power from the modem for a minute
called Spectrum tech support . Tech rep says he should be able to see my router on his network. He can't see it so I did the following above as suggested. If I log in to spectrum tv on my pc I should be able to see all the channels. I can only see channels as if I was out of the home network. If I connect the modem ethernet cable DIRECTLY to the pc ethernet port I can get all channels like I'm suppose to get when logged into home wifi network