Spectrum

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Moist_potato wrote:
I bought the xr500 for gaming purposes I just wanted to know if its compatible with spectrum.

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Have you thought of asking Spectrum this question? It should know which hardware it supports.

The router will work with any Internet service that supports a router. Most do.

Sorry about the vague answer, but "Spectrum" could mean many things. Is it your ISP? A brand of modem?

And ISPs can deliver the Internet to customers on different ways. That means that they use different sorts of modems. You will probably need one of those between the router and the socket in the wall.

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Nikkofury wrote:

I have an AC1900 that doesn't seem to be compatible, I updated the firmware. Is there something I can do to fix this or do I need a new router?

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I doubt of that has anything to do with the conversation so far. If nothing else, the R6900P, if that is what you own – AC1900 is a wifi speed thing that could apply to various Netgear devices – is nothing like the XR500, a Gaming Router 

Without some useful information on what you are doing ans where it goes wrong. you won't get much in the way of useful answers.

You have joined in on an existing conversation that may or may not have anything to do with your problems.

There is also a good chance that the official support team is busily monitoring new conversations and may miss your addition to this one.

If you do want help with your problem, check previous stuff that may be related, then start your own discussion.

If you do decide to ask a question, you should provide more details and your own version of the information that the forum suggests that you provide. For example, as this is a router, it helps to know what modem you are using and the various things that you have tried to fix the problem.