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Speed issues depending on which channel I connect - Possible hardware issue:
Hi, I purchased a R8000 about 1 month ago and it worked pretty well. Last week, I was reading a review on the router which suggested turning on the Smart Connect. That's when the issues started. ...
Since I started the topic, let me give it a closure. My issue was that I had a USB Wireless Dongle from Panda which performed well in the Secondary Channel (High Channel) but ridiculously poor in the Primary Channel (Low Channel). Since I had Smart Connect turned on, I couldn't control which channel my computer connected and appeared the problem was with the router.
That said, I noticed a better balancing between devices when I disabled the dynamic QoS option. I don't know if the algorithm for the dynamic QoS is just bad or its implementation by the current firmware (V1.0.3.4_1.1.2) is bugged.
Anyway, right now everything is working fine at my home. Comcast Blast of 150Mbps and the speedy tests getting between 157 to 153Mbps in the tests using any of the 5G channels.
What are the firmware versions installed on your respective routers?
Have you tried flashing the firmware of the router?
After firmware reflash, reset the router by using a paperclip for 10 seconds and then reconfigure.
Make sure that there are no other wireless devices that may interfere with the wireless connection.
Avoid devices like microwave ovens, cordless phones, baby monitors, etc.
Thank you, I guess I already figured this out. The problem seemed to be BOTH the Wireless USB Adapter, which stopped working at the Primary Channel (because of the lower frequency channels). The second issue was the Smart Connect option, after disabling it the speeds get back to the appropriate range. In fact, I also disable Dynamic QoS but I don't know if this was responsible for the fix.
Thank you for the update.
You may perhaps try to redo it one by one to see which one made it work.
- Elaine,To answer a previous question, my current firmware is 1.0.2.54_1.0.56. I loaded this firmware update after backing up the configuration and then followed the update with a factory reset. Upon completion of the factory reset I reloaded the configuration.Some other details I have come upon are as follows?Preliminary information: ISP speed is 150Mbps and problem did not exist or wasn't evident when the ISP speed was 50Mbps.1. Connecting directly to the cable modem/router reveals no speed degradation even after an entire day.2. I can run a speed test from the NetGear router (Advanced-Setup-QoS Setup) through out the day and see no speed degradation.3. Initial connection to the Ethernet port on the router shows no degradation but after a two or three hours the speed has dropped.4. The same occurs even over WiFi. My WiFi card is an Intel 802.11ac card.*****Interestingly, a Galaxy Note 5 connected via 802.11ac does not seem to be afflicted with the same problem.5. It should be noted that when 3 or 4 above occur, the test in item 2 shows no degradation.6. Also note that the degradation exhibits a speed drop to between 50Mbps and 30 Mbps.7. Disabling Smart Connect does not change the results.8. There is no QoS implemented.More testing to follow.Sincerely,Charles
Thank you for the information.
Have you tried other firmware? Just to isolate.
What's the average speed that you're getting on the LAN and for both wireless bands?
