NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PL8SWPR
Aug 28, 2021Aspirant
Speeds drops intermittently - Doesn't happen when router bypassed
I have had the router for a couple years. Warranty expired last week. No issues until today. Internet speeds drop from 80 to 2Mbps every few minutes. Anything I watch buffers routinely. I am usi...
michaelkenward
Aug 29, 2021Guru - Experienced User
PL8SWPR wrote:
When I connect the FIOS directy from the ONT to a computer, it works fine - no issues. As soon as I connect back to the router, it doesn't.
What actually happens? I'm afraid "it doesn't" could be any number of things.
Does this ONT have a make and model? Loads of things go under that label, so there could be all manner of box at your end.
Have you tried a reset on the R7000P?
- PL8SWPRAug 29, 2021Aspirant
For the several years (last 2 years with this router) multiple streams (up to 5 or 6), no issues. All of the sudden, streams start buffering if 2 or 3 are going at once. Speed tests show a drop from normal to 2Mbps back to normal. I have a 75/75 connection from Verizon.
Verizon had us run speed tests when connected directly from their equipment (the ONT outside) to a computer. Since that test showed normal speed, they blamed the router. They also tried to say that 75Mbps was only good for 2 or 3 streams.
I have upgraded firmware and did a factory reset this morning. Still having issues. I am on the verge of just upgrading the router to the R8000P just to make sure it isn't the router. I have a hard time though believing that with no changes, the router all of the sudden stops handling our normal traffic.- michaelkenwardAug 29, 2021Guru - Experienced User
PL8SWPR wrote:
They also tried to say that 75Mbps was only good for 2 or 3 streams.Makes some sense for wifi.
All those "go fast" claims on the boxes are less impressive when you realise that they don't take account of the growing number of wifi clients that we throw at our routers.
You can hardly expect a 75 Mbps Internet link to suddenly allow three, or more, wifi devices to connect simultaneously to the Internet and deliver 75 Mbps, or faster, each.
- PL8SWPRAug 29, 2021Aspirant
I certainly do not expect 75Mbps on all devices. What I expect is to be able to stream video on 3-6 devices with that 75Mbps as I have been doing for severa l years with no issue.
I just upgraded the service to 200Mbps. We will see what happens - should be more than enough now for sure.
Question remains - is there something in the router that could have all of the sudden gone bad to cause buffering issues when running multiple streams (1 per connected device)? Would I just be wasting money if I upgraded the router?