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Forum Discussion
phenry9999
Sep 21, 2021Tutor
SpeedTest reporting 1/3 of speed that SpeedTest reports, how come?
I have a 1Gb service from my provider, and when I run the Speedtest (https://beta.speedtest.net/) I see 925Mbps down. Great. But when I'm on the router admin tool and trying to run the QoS Speedtest,...
phenry9999
Sep 21, 2021Tutor
Hello. Thank you for the reply. I have just upgraded the firmware (V1.0.4.76_10.1.82), but have been experiencing this for the past six months or so.
The Rogers Modem is a....Technicolor model CGM4140COM. Does this help?
re bug with onboard test
Seems like something Netgear would know about and be looking to fix with subsequent firmware updates?
FURRYe38
Sep 21, 2021Guru - Experienced User
What mode is your modem working in? Router or Bridge mode? Your modem already has a built in router...
Ya if NG is aware of it they would come out with a follow on FW to fix it. If your getting to spec speeds with external apps, You'll be fine for now.
- phenry9999Sep 21, 2021Tutor
re router or bridge mode
Great question. Bridge mode. The Rogers modems as routers have a less than stellar reputation, and I prefer to have my own dedicated router as well.
- plemansSep 22, 2021Guru - Experienced User
Just to clarify.
You do get full speed when wired into the router and testing using the speedtest site?
Just not when testing using the built in speedtest in the netgear app?The app/built in test is rarely accurate at speeds >500 mbps as it doesn't pick the appropriate server to test off.
Which is why at those speeds, we recommend using the actual speedtest site. Even the site sometimes doesn't pick the best server and you have to manually change it.
- phenry9999Sep 22, 2021Tutor
re clarifying
Correct, wired and "full" speed reported from website on my internal and local network speed, yet dramatically reduced speed directly from router.
Curious about how the remote server selection has more of an impact than the CAT4 wiring I have in my house. I guess I don't need to upgrade to latest and greatest CAT number.
re rarerly accurate over 500mbps
Seems like something Netgear really needs to address and pronto IMHO. Or, remove the internal functionality and simply redirect to the external site to run the test there. The problem I have though is, I want to run the perf test from the router and note from my internal computer because I would expect different results (router direct connet to bridged modem, and my internal computer is more wires away from the router and could be limited by QoS).
Thank you for your help and quick replies to explain things.