NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
SSID password not recognized for printer but IS accepted for laptop-- same R7000 router for both.
My router is working wonderfully; never a minute's trouble. I took my laptop away from home and when I returned my laptop no longer recognizes my printer via wifi. Both my laptop and printer are su...
I do not know how/where to post Accepted Solution; plz tell me, and I will do it. I looked at the Help menu; says to click Solution on the reply. I do not see Solution anywhere.
The message says Wrong Key Entered, which I suppose is the wrong password. But all of my other devices accept the password. I tried the password on the bottom of the router too. Only the printer is giving me a problem. This happened after I took my laptop out for the day on Friday; when I returned my laptop no longer recognizes the printer. When I go into Network settings in the printer, find my network, enter my password--- "Wrong Key entered."
Who set up the printer? You did not do it? If you did, repeat the set up procedure again. Password on the bottom of router has nothing to do with
wireleess, it is a default router log in password together with default user name admin.
Yes I set up the printer when I bought it a few years ago. I have removed it from my laptop Printers list and added it back twice; is that what you mean when you say "repeat set up procedure"? Brother Printer had me do that this afternoon. Another odd thing is that my password has 11 letters, but when I am entering it in the printer today, the cursor stops moving on its own after 8 letters, and so I click the forward arrow so that I can enter all 11 letters. Does that mean that the printer expects an 8-letter key?
Is your security protocol WEP? If you did it once then you can do it again, right? I have a Brother color laser wireless printer too. From the printer you go to menu, select set up >> wlreless >> so on.... You have to copy passphrase from the router wireless set up section. Uncheck hide box then it'll show it, Use that to enter from printer. Old WEP protocol does not use long passphrase string. Once it is working again make sure printer is given fixed ip address. You can do this from router. R7000 vcan do WPS, if your printer is WPS capable use it to save time instead of manually typing the passphrase.
I do not know where to look to tell you whether it's WEP. Nor do I know how to do anything from the router. As far as the printer, I went to Network Settings, clicked on the name of my network, and entered my password. By the way, I have been remiss -- THANK YOU for taking time w/ me tnite.