NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Strange mail from Netgear?
We've improved your security. Please download the latest firmware to stay up-to-date. LEARN HOW TO DOWNLOAD For more information about the security enhancements, please visit our Se...
Godleywrote:
So is this email Scam.....or does Netgear notify me on a wierd way without the model number.Yes, they do - it's not Scam. It's common from an official source, the URLs point to official Netgear resources.
The message is generic and not customized for your router model. Unclear if it was sent only to users with router on the myNetgear product registration, or to all MyNetgear accounts which have not opted-out from allowing Netgear to send emails. Undoubted, the message content is lame, and reads like a phishing message - however good email providers have the capaility to reliably detecting scam, phishing, ... nowadays. If you still get these direct to your inbox - change your email provider.
FMI -> https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Bogus-e-mail/m-p/1540883#M88285
Looks like Netgear is up to its usual tricks, send out an update email just before a holiday weekend:
Re: Update firmware question... - NETGEAR Communities
There was an email scheduled to be sent out around this time of this nature.
You can of course go to www.netgear.com/support and lookup your product and manually check for available updates
You can of course go to www.netgear.com/support and lookup your product and manually check for available updates
- Well...my router and netgear site both says No Update.
My Nighthawk R8000 is healthy
So is this email Scam.....or does Netgear notify me on a wierd way without the model number.
Kind regardsSurey there is an Email address we can 'forward' the Email too for checking.
Other sites use 'scam.XXXXX.com' or something similar.
Godleywrote:
So is this email Scam.....or does Netgear notify me on a wierd way without the model number.Yes, they do - it's not Scam. It's common from an official source, the URLs point to official Netgear resources.
The message is generic and not customized for your router model. Unclear if it was sent only to users with router on the myNetgear product registration, or to all MyNetgear accounts which have not opted-out from allowing Netgear to send emails. Undoubted, the message content is lame, and reads like a phishing message - however good email providers have the capaility to reliably detecting scam, phishing, ... nowadays. If you still get these direct to your inbox - change your email provider.
FMI -> https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Bogus-e-mail/m-p/1540883#M88285
