NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Strange mail from Netgear?
We've improved your security. Please download the latest firmware to stay up-to-date. LEARN HOW TO DOWNLOAD For more information about the security enhancements, please visit our Se...
Godleywrote:
So is this email Scam.....or does Netgear notify me on a wierd way without the model number.Yes, they do - it's not Scam. It's common from an official source, the URLs point to official Netgear resources.
The message is generic and not customized for your router model. Unclear if it was sent only to users with router on the myNetgear product registration, or to all MyNetgear accounts which have not opted-out from allowing Netgear to send emails. Undoubted, the message content is lame, and reads like a phishing message - however good email providers have the capaility to reliably detecting scam, phishing, ... nowadays. If you still get these direct to your inbox - change your email provider.
FMI -> https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Bogus-e-mail/m-p/1540883#M88285
I got this email today (from Netgear not SPAM) stating there is a firmware update for my router.
Once again, I check using the router Firmware update feature and check the Netgear website and no Firmware update.
I am getting sick and tired of Netgear sending these emails to me since EVERY time I check there is not a Firmware update.
Netgear, are you just trying to waste my time (and others) and piss us all off? If so, your doing a great job!
Stop sending us these stupid emails unless there is REALLY a Firmware update available for our router.
Netgear seems like they are trying to a small step toward better router security with the emails, but they need to work the bugs out time will tell how they do. I do not think that it will happpen soon.