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Forum Discussion
Godley
Mar 30, 2018Aspirant
Strange mail from Netgear?
We've improved your security. Please download the latest firmware to stay up-to-date. LEARN HOW TO DOWNLOAD For more information about the security enhancements, please visit our Se...
- Apr 03, 2018
Godleywrote:
So is this email Scam.....or does Netgear notify me on a wierd way without the model number.Yes, they do - it's not Scam. It's common from an official source, the URLs point to official Netgear resources.
The message is generic and not customized for your router model. Unclear if it was sent only to users with router on the myNetgear product registration, or to all MyNetgear accounts which have not opted-out from allowing Netgear to send emails. Undoubted, the message content is lame, and reads like a phishing message - however good email providers have the capaility to reliably detecting scam, phishing, ... nowadays. If you still get these direct to your inbox - change your email provider.
FMI -> https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Bogus-e-mail/m-p/1540883#M88285
ringlord
Apr 05, 2018Apprentice
I also received this email from security@e.netgear.com for my R7000
For the R7000 there is a new firmware : https://kb.netgear.com/000055563/R7000-Firmware-Version-1-0-9-28
It "Supports Auto Firmware upgrade" and "Fixes security issues"
The last thing that I want is a firmware that automatically updates itself since the chance of breaking things with a new firmware is very high.
Anyway I am running XWRT-VORTEX as firmware on my R7000 and it's much more stable.