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Strange mail from Netgear?
We've improved your security. Please download the latest firmware to stay up-to-date. LEARN HOW TO DOWNLOAD For more information about the security enhancements, please visit our Se...
Godleywrote:
So is this email Scam.....or does Netgear notify me on a wierd way without the model number.Yes, they do - it's not Scam. It's common from an official source, the URLs point to official Netgear resources.
The message is generic and not customized for your router model. Unclear if it was sent only to users with router on the myNetgear product registration, or to all MyNetgear accounts which have not opted-out from allowing Netgear to send emails. Undoubted, the message content is lame, and reads like a phishing message - however good email providers have the capaility to reliably detecting scam, phishing, ... nowadays. If you still get these direct to your inbox - change your email provider.
FMI -> https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Bogus-e-mail/m-p/1540883#M88285
I received the same email just recently. And after checking for firmware updates from the router itself and the router itself not finding an update I came to the conclusion that this was simply a poor, hamfisted attempt by the Netgear's marketing department to get us to download the "Nighthawk App" for whatever reason they felt it necessary we do so.
I'm hoping that Netgear isn't going to start emailing these somewhat deceptive marketing emails out as a rule as they don't reflect well on the Netgear brand.
| We've improved your security. Download the latest firmware to stay up-to-date. | ||
| Use the Nighthawk App (formerly NETGEAR Up) to update your firmware. Just download the app and open it while connected to your NETGEAR WiFi at home. Watch this video to learn how. Download the app here: | ||
| ||
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Benny_Cemoli wrote:
I came to the conclusion that this was simply a poor, hamfisted attempt by the Netgear's marketing department to get us to download the "Nighthawk App" for whatever reason they felt it necessary we do so.
That's about the most sensible interpretation I have seen of this episode.
Benny_Cemoli wrote:I received the same email just recently.
xx
Similar, but essentially different mail from the one quoted initially which does have no signs of the Nighthawk App. Lack of a new quote, this caused confusion before. Now the uneducated reader here can understand this a little bit better. Still lame (the mass emails, not the community rant) indeed.
