NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Donsage's avatar
Donsage
Follower
Jul 03, 2018
Solved

Suddenly decided not to work. R6700v2

Router was working great and out of the blue it stopped. Nothing but a red/amber power and red where Ethernet out is plugged in. Did hard reset, modem feeding router working fine. Took next door to neighbor who also has a NH, still no WiFi or anything. Thought is was under warranty until Dec of this year! Help!

 

Did the firmware upgrade weeks ago. Have never had any issues...until today

Hardware
  • Blanca_O's avatar
    Blanca_O
    Jul 08, 2018

    Hi Donsage, 

     

    Welcome to NETGEAR Community!

     

    If the power LED is amber then there is a need to recover the firmware. Please click this link as your reference of how to resolve this kind of situation. 

     

    Regards, 
    Blanca 
    Community Team

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jul 08, 2018

    Hi Donsage, 

     

    Welcome to NETGEAR Community!

     

    If the power LED is amber then there is a need to recover the firmware. Please click this link as your reference of how to resolve this kind of situation. 

     

    Regards, 
    Blanca 
    Community Team

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Jul 12, 2018

      Hi Donsage, 

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.


      Regards, 
      Blanca 
      Community Team