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Forum Discussion
andrewv
Aug 16, 2021Tutor
support case won't create
the website will show + for support options However once + is pressed it would show for a second a list of options but then close automatically so there is no way to select any of the listed option...
- Aug 16, 2021
just tried it on mine and it worked.
plemans
Aug 16, 2021Guru - Experienced User
have you tried a different web browser or pc/laptop?
andrewv
Aug 16, 2021Tutor
tried few computers/ browsers - chrome, but also chromium at different devices
- plemansAug 16, 2021Guru - Experienced User
just tried it on mine and it worked.
- andrewvAug 16, 2021Tutor
thank you for sharing, however, I just registered and it tends to collapse in less than a second at my end
- plemansAug 16, 2021Guru - Experienced User
Either way, glad you got it working!
- andrewvAug 16, 2021Tutor
Thanks,
I manages to submit an email request
now it was collapsing more slowly than before
I was able to catch up the momentum it was closing so I managed to press create email support case so it worked for me though the issue persisted
Your email ticket has been successfully submitted