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Forum Discussion

Aspirant

Nov 12, 2021

switching to IPv6

im having issues switching from ipv4-ipv6 when i enter the site to get into router setting the user name admin and password password dont work....my xbox wont connecto using ipv4 for some reason , ca...

Aspirant

Nov 12, 2021

firmware V1.0.4.100

modem is from spectrum if that helps

and no i dont have ipv6 enable as i cant log into the router

Guru - Experienced User

Nov 12, 2021

Is it giving you incorrect password/login result?

When you first set it up, it asks you to change the password.

So if you don't know your password, then you'd need to use the password recovery option.

If you didn't set it up, then you'd need to factory reset to get back in.

SRavetti
Aspirant
Nov 12, 2021
so i just spoke with spectrum they said i need a cat6 ethernet cable and it should work just fine, so im goin to run out and get one and see if that changes anything, im almost positive but before i moved with same router and modem i was able to hardwire using this cord with existing equipment
- plemans
  Guru - Experienced User
  Nov 12, 2021
  the cable shouldn't impact ipv4-ipv6 settings. It also shouldn't impact your password
  - SRavetti
    Aspirant
    Nov 12, 2021
    so if i dont remember setting up a user name and password, how do i reset the router so i can do so?
    plemans wrote:
    the cable shouldn't impact ipv4-ipv6 settings. It also shouldn't impact your password
SRavetti
Aspirant
Nov 12, 2021
My username and password isn’t what I renamed the network is it? Like what people use to connect to my wife?
- plemans
  Guru - Experienced User
  Nov 12, 2021
  There's the user name/password to log into the router and theres the ssid and password.
  
  Ssid is for the wifi