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Forum Discussion
MikioBear
Apr 23, 2021Tutor
The 2.4mhz band onmy R8500 keeps disconnecting every 3-4 days
Recently the wifi signal of my Nighthawk R8500 turns off every 3-4 days. Usually it's just the 2.4mhz band but sometings both 2.4mhz and 5mhz turn off. The router lights stay on and are white. To...
MikioBear
Apr 28, 2021Tutor
Yes it shut down tonight after I disconnected the Smart Connect this past Sunday. So the signal stayed connected a little over 3 days until shutting down again. What's different than last time is that when I restarted my laptop it reconnected to 5mhz band but the 2.4mhz didn't even appear on the wifi list. So again I amout of ideas.
plemans
Apr 28, 2021Guru - Experienced User
did you ever try a factory reset and reinstall?
- MikioBearApr 28, 2021Tutor
I did Not do a factory reset or uninstall/reinstall.
I pressed the black button on the back Or I unplugged it and plugged back in the wall.
So I don't hvae to look it up, how do I perform a factory reset?