NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
the wifi connection for my macbook pro (2016) is too slow, slower than my iphone 6
Hi,
I replaced airport express with nighthawk x8. The wifi speed of my macbook pro dropped off significantly. The innate download speed from modem is around 100mbps, now I am getting less than...
My issue was actually all my apple products (iphone and macbook pro) were slow. I finally contacted Netgear support and the staff was great help.
I am posting the method here to help others who encountered the same issue.
I changed the numbers of channels to 48 for 5GHz-1 and 157 for 5GHz-2 and also changed MTU size to 1492.
everyhing is working as it should now. cannot be happier.
I acknowledge Kyna L. who provided tremendous help to resolve this issue.
Thank you.
Let me see if I can do some digging the R8500 is one that I don't have here to test at the moment - but will see if I can get the supplier to provide a demonstration one next week.
Thank you so much for your hard work and effort to help people like me. As I indicated, I ended up diable 5Ghz-2 band as it seems to cause trouble. But absolutely, I want to use smart connection function if I could. Otherwise, it was such a waste ot purchase a triple-band router. I will appreciate any tips or advice to fix this issue.
Thank you.
It's annoying to me that they haven't added the 802.11d to all of their routers - as this fixes this poor performance issue that we all experience.
When it's there, the routers work wonderfully - just look at the stats below for example..
And the best bit....I'm about 15m away from the router and get that level of performance.
Copying a file from a NAS is great too - goes between 80MB and 101MB...at 15m away - can't argue with that...
There is no reason that the R8500 shouldn't be able to perform like this once the proper due diligence has been done and the engineers have done things properly.
I have been trying to "un-tick" the solution, but nothing seems to work. Can you tell me how?
Case850 wrote:
Read Message 2 & 4
Given your problem is not solved, I would suggest you get it un-ticked to stop any confusion.
Once again you are recommending the R7800, a device that you haven't actually tested so cannot personally say if it does have the same issues or not...
BUT I CAN - and going by experience and having one here to test I can safely say that it is NO DIFFERENT to the R9000 or the R8000 - I just used the R9000 more as it was given to us and it found it's way to my home for further testing and a bit of fun, where the others were returned to the supplier.
The R7800 has the same issues with the 5GHz-2 band - so what you're actually advising will not fix any issues, but cause people to spend more money on a product that will give them identical issues...very sensible...
May I make a suggestion that you start offering advise that is not hear-say, but on actual facts and not an article that is years old, things have changed a lot since that was written.
I just decided to continue using the router as I do not think it is defective hardware. I guess it is more related to firmware, which will not be resolved by replacing the device. I am just using 1 band of 5Ghz with channel number 48 and closed off the others. it handles all connected deviced fine so far. I am hoping that xnsys or someone else will find a solution soon. ;)
Thank you, and I appreciate your suggestions.