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Forum Discussion
Ixler8
Jun 28, 2018Tutor
This NETGEAR device is already registered to another account
I am getting the following message when trying to enable remote management: This NETGEAR device is already registered to another account This device was purchased used. How can I connect device to m...
- Jun 28, 2018It works! The last step I was missing was rebooting the router.
Hope someone finds this helpful.
Ixler8
Jun 28, 2018Tutor
I think I have resolved the issue. The previous owner needed to deactivate the device from their NETGEAR account via the web. I would be reluctant to buy from secondary market unless you are familiar with previous owner.
Ixler8
Jun 28, 2018Tutor
So this only resolved half of my issue. Now the router shows up under my profile at my NETGEAR account. However it will not let me turn on Remote Management and I am getting the same error message. Evidently this can only can be resolved by NETGEAR tech support?
- Ixler8Jun 28, 2018TutorIt works! The last step I was missing was rebooting the router.
Hope someone finds this helpful.