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Forum Discussion
jayman9207
Feb 06, 2016Guide
Tried Smart Connect Option - Now 2.4GHz Devices Won't Connect
I enabled the new Smart Connect feature on my R7000 and nothing would connect and get an IP address to either . I turned it off and reset my wireless settings to what they were before the change and...
- Feb 07, 2016
Factory-reset and manually set-up fixed all of my problems. Even the 'Arlo' ghost went away.
TexxanDan
Feb 07, 2016Aspirant
Exact same problem after updating my R7000 yesterday. I think it has to do with the new Arlo camera support now built into the router (by pass secondary network/hub) if you have one.
I believe this because I disabled Arlo (only found on 'Basic' tab), which did not help, then turned off the 2.4 ghz band completely, and Arlo was STILL broadcasting on the 2.4 Ghz band- clearly doing more than it should.
All my 5 Ghz devices work fine.
I believe this because I disabled Arlo (only found on 'Basic' tab), which did not help, then turned off the 2.4 ghz band completely, and Arlo was STILL broadcasting on the 2.4 Ghz band- clearly doing more than it should.
All my 5 Ghz devices work fine.
- storm1985Feb 07, 2016Prodigy
If you have not reset the device yet after fw upgrade please do so then manually reconfigure the settings again.
- jayman9207Feb 07, 2016Guide
That is exactly what I did not want to do. I have a ton of custom settings configured. Over 20 devices connecting with a dozen static IP addresses, access control settings for allowed and blocked devices, ReadyShare, QoS, Parental Controls with blocked sites and services, logging with emailed logs and alerts, advanced custom wireless configuration, VPN, etc..... We are talking about a long time to take screen shots of all of my custom settings and then reprogramming the router. All becuase of a jacked up new firmware build. There has got to be another solution.
- storm1985Feb 07, 2016Prodigy
If you dont need the new features of the latest fw, I suggest you dowgrade it to fw v1.0.4.30
- TexxanDanFeb 07, 2016Aspirant
Factory-reset and manually set-up fixed all of my problems. Even the 'Arlo' ghost went away.
- jayman9207Feb 07, 2016Guide
Are you still using the latest version of the firmware?