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Trouble configuring hard drive for ReadyShare
I recently bought a WD 4TB Black My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBBKD0040BBK-NESN to setup with the R7800's ReadyShare. I see the hard drive when I log in to routerlogin....
I returned the WD hard drive yesterday. I think anybody reading this thread and considering hard drives to buy would be wise to use the"ReadySHARE USB Drives Compatibility List".
Same issue. I have a Western Digital My Book 3TB external and a Seagate Touro S 1TB, and neither can be identified by the R7800. Both are formatted NTFS. I re-formatted the Seagate to Fat32 and was able to access it from my home network. However, when attemting to access a file from the web, I could see the folders and their contents, but not open any. It offerred a download option, but that failed as well. It's a little ridiculous that a higher end router like this requires using an outdated and extremely limited format in order to utilize one of the primary adververtised options of network storage. The compatibilty list is useless unless you know it exists, which I did not until already purchasing the router and the My Book, and researching the issue.
Anyone have a workaround for this?
Hi rugby134,
1. What is the firmware version of the router? Update it .
2. Try to reset the router to factory default and reconfigure.
JamesGL
Community Team