Forum Discussion

Aspirant

Sep 17, 2016

Solved

Trouble configuring hard drive for ReadyShare

I recently bought a WD 4TB Black My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBBKD0040BBK-NESN to setup with the R7800's ReadyShare. I see the hard drive when I log in to routerlogin....

Hardware

Troubleshooting

dpo91
Sep 25, 2016
I returned the WD hard drive yesterday. I think anybody reading this thread and considering hard drives to buy would be wise to use the"ReadySHARE USB Drives Compatibility List".

http://kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-compatibility-list?cid=wmt_netgear_organic

rugby134

Aspirant

Oct 18, 2016

I have the most recent firmware update. I backed up my Touro and did a full re-format in NTFS using Windows 10 and the router now sees it. I'm hesitant to do the same for the WD My Book due to its size and the pre-installed drive utilities that are on it. Plus I read that external HD's with a designated power supply were a no go with the Nighthawk's. Is that accurate?

JamesGL

NETGEAR Employee Retired

Oct 20, 2016

Hi rugby134,

Yes that is correct. The router will not be able to handle the power needed for the Drive to work that is why it is recommended to use the power supply of the drive for its power.

JamesGL
Community Team