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Solved
Troubleshooting
I have changed nothing on the router which is now working, but I can not log in to it or get the genie. I have set it up with wire but would like to have it wireless if possible.
- Was given up address 20.0.0.1 this got it going with the genie. Thanks for the help
Running Kaspersky? It has caused this problem. If so, uninstall it and reinstall it will 'fix' the problem.
From the wired PC open a command prompt an enter IPCONFIG /ALL. Copy and paste the results into your post. GATEWAY IP ADDRESS should be the same one you enter into your browser to reach the router.
Thanks got to the page, but couldn;t copy the results will keep trying
SSID: NETGEAR49
Protocol: 802.11n
Security type: WPA2-Personal
Network band: 2.4 GHz
Network channel: 10
IPv4 address: 192.168.1.2
Manufacturer: Realtek Semiconductor Corp.
Description: Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC
Driver version: 2023.30.301.2016
Physical address (MAC): 40-E2-30-E9-36-69Got this from my settings had to wire the router back into the modem and out of my computer to get this will try getting same for modem
SSID: Your New Wi-Fi
Protocol: 802.11n
Security type: WPA2-Personal
Network band: 2.4 GHz
Network channel: 1
IPv4 address: 192.168.1.2
Manufacturer: Realtek Semiconductor Corp.
Description: Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC
Driver version: 2023.30.301.2016
Physical address (MAC): 40-E2-30-E9-36-69Hope this is what u needed Thanks
Well dont know what happened but a notice poped up telling me I was being given a new IP address so as not to interfere with my provider. Now working but very slow. Thanks for the help