NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
msg2000
Sep 13, 2023Aspirant
trying to reset my wifi name and password on nighthawk r7000
All I know is resetting a password should be easier than this. I bought this router in 2018 and never changed the name and password that came with it. Now I would like to. I have the nighthawk app...
FURRYe38
Sep 13, 2023Guru - Experienced User
Be sure that when you reset the router and use a web browser and you see the screeen about using the Nighthawk app to set up to router, keep scrolling down the the bottom of this web page to find a link to text saying that you don't have a mobile device and to click here. This starts the setup wizard using the web browser.
A 10 second press on the reset button in back then release is all thats needed.
msg2000 wrote:
Every time I try the following url...
routerlogin.net. I get a page that has product photos and that basically tells me to download the nighthawk app. The links sent above I have followed and still can not see a page online that allows me to change it. Ive tried dumoing cache and tried Chrome and Safari. Still I see the same page without the controls to be able to renter a new name and password for the wifi.
Can anyone help?
- msg2000Sep 13, 2023Aspirant
I had tried before using the instructions about resetting the router and did. I had thge computer connected via ethernet cable and had the wifi connection turned off. After doing that and clearing the browser cache I still get the same screen with the images and the option/suggestion to download the app (left side of page) or to shop for a router (right side of page)
"keep scrolling down the the bottom of this web page to find a link to text saying that you don't have a mobile device and to click here"
I had scrolled and never saw any link at the base of the screen you mentioned on that https://www.routerlogin.net/ page.
Ill try again to reset the router but I will very likely end up with that same screen.
- michaelkenwardSep 18, 2023Guru - Experienced User
How do I change my NETGEAR router password or network name (SSID)? | Answer | NETGEAR Support
A previously unasked question.
If there is one it might help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.It can get in the way of your access to things like routerlogin.net.