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Solved
Unable to Access Internet
No matter what I have tried, I cannot get my new Netgear Nighthawk to connect to the Internet. I do not use a smartphone, so I accessed the router from my PC browser and went through the install proc...
Just wanted to thank everyone for your suggestions. Turned out my ISP guy was able to resolve the issue. The problem was with the cable modem. Problem is all resolved now, and my router is working like a champ!
There is a process that should be followed when a new router is installed.
1. Turn off/unplug the modem and the router.
2. Power up JUST the modem and wait for it to stablize, about 5 minutes. Can tell by watching lights normally
3 Power up the router and if not connected to the modem connect it.
4. After the router is up you should have Internet.
You can download the user manual by going to this site and put in your router model. Will go to page where you can download the manual. Also were you can download firmware should you want to.
https://www.netgear.com/support/
I personally hate the apps. You can manage the router directly via a PC/MAC and using a browser. Open browser and put in the routers IP address, normally 192.168.1.1. That should take you to the login screen.
Just wanted to thank everyone for your suggestions. Turned out my ISP guy was able to resolve the issue. The problem was with the cable modem. Problem is all resolved now, and my router is working like a champ!
Glad things are working for you.
Thanks for updating with the fix so others might learn.