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Forum Discussion
SithLord2K
Aug 03, 2021Aspirant
Unable to Access Nighthawk R7000 Web Interface over wired connection
I have the Nighthawk R7000 router, it is in router mode. I was originally able to access the web interface without issue. But for some reason I can no longer access it via wired connections. I can ac...
antinode
Aug 03, 2021Guru
> Unable to Access Nighthawk R7000 Web Interface [...]
Firmware version? Connected to what?
"Unable" is not a useful problem description. It does not say what
you did. It does not say what happened when you did it. As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.
> [...] I cannot see any reason why this would be. [...]
Nor can I, but I also can't see which URL you're using, or which
error message you get when it fails. I might guess that your wired and
wireless devices do DNS differently, but with no useful information,
that's a shot in the dark.
General advice: A forum or Web search for an actual error message can
be much more helpful than a search for "unable" or "can no longer".
- SithLord2KAug 03, 2021Aspirant
When I try to navigate to the IP address of the router 192.168.1.1 I get a message that internet access is blocked. I have set up no blocking on the router. The firmware is version 1.0.11.126.
When I navigate to the same IP address on my Pixel 5 phone I can access it, but due to the size of the screen navigation is cumbersome.
I have reset the router to factory settings twice and set everything back up. But I had to do so from my phone.
This only seems to happen when I try to access it from a Desktop PC. Which as mentioned is hard wired.I have searched this forum and the web without success which is why I am posting here to see if there is anything else to try.
I have checked to make sure the site is not blocked and cookies are enabled.- antinodeAug 03, 2021Guru
> [...] The firmware is version 1.0.11.126.
Ok. That still leaves:
> [...] Connected to what?
> When I try to navigate to the IP address of the router 192.168.1.1
> [...]How did you determine that that's "the [LAN] IP address of the
router"?> [...] I get a message that internet access is blocked.
Which part of "actual" did you find confusing? Copy+paste of the
actual message might be more helpful than your summary of the actual
message. Revealing which browser you're using might help in
interpreting the message, too. Firefox would be most convenient for me.(Assuming that that message is coming from the browser.)
"try to navigate" from what? What's the IP address of that device?
> This only seems to happen when I try to access it from a Desktop PC.
> Which as mentioned is hard wired.I got that. But, by itself, that shouldn't matter. "hard wired"
directly to a LAN Ethernet port on the R7000, or what? How many
different "hard wired" devices behave the same way?Normally, "192.168.1.1" would be entirely local, and accessing it
would not involve Internet access, only LAN access.- SithLord2KAug 03, 2021Aspirant
As for how I determined that is the IP address for the router, it was the one I setup as part of the setup and it is listed as the default gateway for my DCHP devices.
IP of the PC I am navigating to the router from is 192.168.1.100 and is connected directly to LAN Port #1 on the router with a 6' cable
The message about the internet access being blocked is from Edge.
Hmmm… your Internet access is blocked
Firewall or antivirus software may have blocked the connection.
Try:
- Checking the connection
- Checking firewall and antivirus configurations
- Running Windows Network Diagnostics
ERR_NETWORK_ACCESS_DENIEDHide detailsCheck your Internet connectionCheck your network cables, modem, and routers.Allow Microsoft Edge to access the network in your firewall or antivirus settings.If it's already listed as a program allowed to access the network, try removing it from the list, and adding it again.Yes I did ensure that Edge is not blocked (I use it daily so I already knew it wasn't)Here is the message I get when trying to navigate to the web interface of the router using Firefox.
Unable to connect
Firefox can’t establish a connection to the server at 192.168.1.1.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.When you ask what is it connected to, well it is connected to my modem which is a Technicolor Model: TCA300E
Of the devices I have hard wired to the router the desktop pc is the only one I can try from the other device is a VOIP phone and a switch for a separate network, it is an unmanaged switch and not currently powered on.