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unable to access routerlogin.net/.com
Router: R8000P Firmware Version: V1.4.1.68_1.3.28 I am unable to access the routers login page (routerlogin.net) and am being redirected to "https://www.netgear.com/home/services/routerlogincom....
Sorry for the delayed reply. for a period of time, i was for some reason, unable to login to the forum here. anyways, here are some updates:
my ISP (local phone company) finally upgraded the lines and made 10mbps/1mbps speeds available. naturally I upgraded to the higher speed as soon as I could. Uodates to the windows 10/Edge Browser seem to have solved the issue. there have been several updates to the router firmware, but they don't seem to have been the cause of the fix.
for future reference (for me mostly) my modem does have a built in router, but the feautures have mostly been disabled, since I asked them the ISP to do so since i was using my own router. this being said, there are other ports on the modem being used, one of the other ports is being used for the innomedia phone box that gives my house landline access. The modem's Wi-Fi functions have been disabled. the modem model is listed below. the speeds are still two bonded lines getting combined into one, but now instead of tow 3mbps lines, it's 2 5mbps lines to make 10mbps. it still irritates me that litterally around 50 feet away in cul-de-sac before us they have access to 50 Mbps and we are stuck with only 10. but not much I can do abput that.
Modem model: Comtrend: Nexuslink 5630u
If using a mobile or computer using secured DNS (encrypted DNS), or in case there is a VPN pointing to whatever DNS through the tunnel, the router can't capture the DNS query and return the router LAN IP.
The other common issue is that users have set-up consumer routers as wireless access points (on network with another router) and they try to use these URLs while being connected to the wires LAN or another router or access point.
Oh and the next version is that users have two Netgear routers, either both in router mode, or a router in access point, and one in router mode, and they try to reach the router but end on the access point, or the other way round..
Everything will lead to the same "problem". here the computer must be connected direct to the Netgear "router" device the user intend to access.
All this makes up the "many" issus a search might unveil. All have pure operational reasons - and none of these is caused by a real Netgear issue.
there is no VPN or encrypted DNS in use by me , or by my ISP. I don't know why i can no loner access 'routerlogin.net'. It's all very strange. it seeems to have started after a firmware upgrade. before that the routerlogin page was the main waay i accessed the router. I can still access the router the same way using my Pixel 3a XL phone using android chrome browser, but using edge and internet explorer 11 on windows 10 (build 2009) always results in a redirect to the netgear page listed in my original post.
correction: routerlogin.net works on internet explorer 11, but not edge.
cybot wrote:correction: routerlogin.net works on internet explorer 11, but not edge.
What happens when accessing from Edge? Does it end on the fall-back https://www.netgear.com/home/services/routerlogincom.html ? The Chromium-based Edge [assume you don't talk of the outdated legacy Edge browser] does have the ability to add alternate / secured DNS, while IE11 does relay on the windows DNS configuration.