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Forum Discussion
cybot
Jan 13, 2021Luminary
unable to access routerlogin.net/.com
Router: R8000P Firmware Version: V1.4.1.68_1.3.28 I am unable to access the routers login page (routerlogin.net) and am being redirected to "https://www.netgear.com/home/services/routerlogincom....
- Oct 19, 2021
Sorry for the delayed reply. for a period of time, i was for some reason, unable to login to the forum here. anyways, here are some updates:
my ISP (local phone company) finally upgraded the lines and made 10mbps/1mbps speeds available. naturally I upgraded to the higher speed as soon as I could. Uodates to the windows 10/Edge Browser seem to have solved the issue. there have been several updates to the router firmware, but they don't seem to have been the cause of the fix.
for future reference (for me mostly) my modem does have a built in router, but the feautures have mostly been disabled, since I asked them the ISP to do so since i was using my own router. this being said, there are other ports on the modem being used, one of the other ports is being used for the innomedia phone box that gives my house landline access. The modem's Wi-Fi functions have been disabled. the modem model is listed below. the speeds are still two bonded lines getting combined into one, but now instead of tow 3mbps lines, it's 2 5mbps lines to make 10mbps. it still irritates me that litterally around 50 feet away in cul-de-sac before us they have access to 50 Mbps and we are stuck with only 10. but not much I can do abput that.
Modem model: Comtrend: Nexuslink 5630u
schumaku
Jul 07, 2021Guru - Experienced User
As Netgear does not offer Multi-Link xDSL routers, we must assume that this device is some kind of L3 (much more than a modem where the Netgear router would be able to terminate and bundle the_two_ PPP sessions).
Is it possible this computer is connected direct to this "modem" (and the Netgear router Internet/WAN port therefore) instead of the Netgear router LAN or WiFi?
cybot
Oct 19, 2021Luminary
Sorry for the delayed reply. for a period of time, i was for some reason, unable to login to the forum here. anyways, here are some updates:
my ISP (local phone company) finally upgraded the lines and made 10mbps/1mbps speeds available. naturally I upgraded to the higher speed as soon as I could. Uodates to the windows 10/Edge Browser seem to have solved the issue. there have been several updates to the router firmware, but they don't seem to have been the cause of the fix.
for future reference (for me mostly) my modem does have a built in router, but the feautures have mostly been disabled, since I asked them the ISP to do so since i was using my own router. this being said, there are other ports on the modem being used, one of the other ports is being used for the innomedia phone box that gives my house landline access. The modem's Wi-Fi functions have been disabled. the modem model is listed below. the speeds are still two bonded lines getting combined into one, but now instead of tow 3mbps lines, it's 2 5mbps lines to make 10mbps. it still irritates me that litterally around 50 feet away in cul-de-sac before us they have access to 50 Mbps and we are stuck with only 10. but not much I can do abput that.
Modem model: Comtrend: Nexuslink 5630u
- michaelkenwardOct 19, 2021Guru - Experienced User
cybot wrote:
The modem's Wi-Fi functions have been disabled.
This does not disable the router section of a modem/router. For that you have to put it into "bridge" mode.
- cybotOct 19, 2021Luminary
I don't know specificly the settings used by the ISP for the modem/router, since i don't have access to the password for the device. all I know is that the device is not visible to my netweork. and the netgear router is getting the publiic internet IP address passed to it to the netgear router. whether this is normal, IDK. the modem/router is essentially invisible to my home network.
- FURRYe38Oct 19, 2021Guru - Experienced User
Just curious, can you access the routers web page at 192.168.1.1 or 10.0.0.1 in any web browser?
What happens if you disconnect the router from the ISP modem, factory reset the router and with a wired PC connected to the router, can you access the routers web page at 192.168.1.1? - cybotOct 19, 2021Luminary
192.168.1.1 gives me my routers settings page. it was what I was forced to use back when the issue in the first post was happening. not sure about the other address. never seen it before. I did just try it out just now, and the address did not work. according to Edge, the connection to that address timed out. so maybe it is an invalid address for me.
- FURRYe38Oct 19, 2021Guru - Experienced User
Ok so if you can access 192.168.1.1 this is same as routerlogin.net. The mention of 10.someting address was an alternative address if yoru router detected the router in front of it using 192.168.1.1, the router would auto change from 192.168.1.1 to 10.0.0.1. But its not.
What browser are you using? - cybotOct 19, 2021Luminary
currently I am using Microsoft Edge Version 94.0.992.50 (Official build) (64-bit). I do use Internet Explorer 11 as my back-up browser, but that IE11 has been increasingly not working on various sites. this is probably due to the looming out of support for IE from MS, among other things. I will have to eventually choose another browser as a backup. my old choice pre windows 10, used to be Chrome, but now that Edge and Chrome are running off of the same underlying code Op[era(chromium) it dows not make sense to me to use chrome as the backup browser. maybe Safari for windows or Opera maybe?
- FURRYe38Oct 19, 2021Guru - Experienced User
I use Opera and also FireFox which I believe FF is not chromimum based.
I enjoy Opera GX greatly. Mainly use Edge for FW updates and most router management configurations though.
- cybotOct 19, 2021Luminary
really? it was my understanding that firefox had jumped onto the chromium bandwagon. i will do some double checking myself again on that.
- cybotOct 19, 2021Luminary
looks like i was wrong. I have never been happier to have been wrong. so i guess i will eventually use firefox as a backup browser. this is good news for me.
- FURRYe38Oct 19, 2021Guru - Experienced User
Mark your thread as solved. :smileywink: