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Forum Discussion
Unable to connect to WiFi after SSID Change on R7900
Product: Nighthawk X6 R7900 Firmware: V1.0.4.46_10.0.53 OS: iOS, Android, MacOS I recently changed the SSID and password for this router. After updating the SSID and password, none of the devic...
On my Android device, it will report that it is connected sometimes, usually for less than 5 seconds. This is both with WPA2 AES and without. Once I got it to connect for about 30 seconds. When it reports that it is connected and it stays connected long enough, I can see that it does get an IP address, and it appears it can access the internet. But the connection always drops and the re-connect cycle starts over again, until the device finally gives up and stops trying to connect.
I have not yet had any success with my Mac maintaining a connection for even a couple of seconds, and I don't have an iOS device at my side right now, but was having issues with an iOS device last week when this issue started.
Wondering if this unit is going bad.
IF you have done a full reset, pulled the power adapter for 1 minute then back ON and setup from scratch and still not getting connected.
Only other thing to check would be the volts and amps on the power adapter.
There any top LED indications when this happens or are they seemingly normal?
I was also wondering if the unit might be going bad, but hoped that since this started only after changing the SSID that there would be some answer I'd been overlooking.
Everything is seemingly normal with the LEDs - they look just like always have when things were operating normally. I'll try to get my hands on a device that has never been connected to this router and see if that makes any difference.
For a test, can you go back to your original SSID and password and see if your devices connect?
For a test, go to a really simple new SSID and password to see if your devices connect.
Maybe your new SSID and password do not meet the character set and length requirements.
Kitsap thanks for the help.
Resetting back to the previously working SSID / PW was one of the first things I tried, and it did not work. I've even tried connecting to WiFi after a factory reset using the default network name and password, and get the same issue, so I know the issue can't be a character limit on the key. Also, the fact that the devices won't connect even when there is no password set suggests the issue is not one of authentication.
I tried leaving the router unplugged all night – just in case – and the issue still persists this morning. Short of trying to connect with a completely foreign device, it sounds like I may not have any other options than to replace the device.
