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Forum Discussion

Hurlmom's avatar
Hurlmom
Follower
Oct 12, 2022

Unable to get wifi after connecting router to modem

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Not much to go on.

    There a model # of the modem and router?

     

    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.