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Forum Discussion
DerekJames
Nov 12, 2021Aspirant
Unable to join network
I've got a bunch of devices connected to my network and they are ruuning great. I bought a new iPad mini and whwn i try to connect, it says "unable to join network". Since there is no other inducati...
- Nov 12, 2021
Try setting manual channel 1, 6 or 11 on 2.4Ghz
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
FURRYe38
Nov 12, 2021Guru - Experienced User
Are you sure the password on the pads is correctly entered?
Try the Forget this Network, turn OFF the wifi radio for 5 seconds then turn back on and try to re-connect.
How is the router configured for wifi settings?
What modes are you using?
What channels are you using?
What security mode do you have set on the router?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- DerekJamesNov 12, 2021AspirantSolved by joining one of the 5G radios. Must be something weird with 2.4. For channel, it is set to Auto.
- FURRYe38Nov 12, 2021Guru - Experienced User
Try setting manual channel 1, 6 or 11 on 2.4Ghz
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡