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Solved
Unable to log into router C7000
Yesterday it was working fine, but today, when i open up the genie software, the router login window pops up. user name is force to admin which is what i want, but i type in password and press login...
There is not a way to "move" it however you can post here with a link to the new post that you have started a new discussion at that location.
However, one thing I would "verify" at this point is that if you return your setup to it's original configuration without the extender will the problem go away or stay.
So, the modem router is working OK, but the desktop genie is bust? Is that right?
Is this PC wired to the modem router or using wifi to connect?
These various popup windows, are they a browser? The genie? Something else in Windows networking?
What version is the genie?
You might get better and quicker replies, and find other answers, over in the appropriate section for your device:
Cable Modems & Routers
the modem router is working fine. it's just the genie. This PC is wifi connected. the popups are within the gene software. genie version 2.4.62. i've tried to update, and it tells me i have the latest version. This software used to work great for a year. I recently installed a netgear ac1900 wifi mesh extender, model no ex6400 and after doing that is when the issues with genie started. Yesterday morning, the genie software was functioning normal and no popups and i had full access. This morning, back to the popups and basically only view authority.
Is thre a way to move this to the correct section?
There is not a way to "move" it however you can post here with a link to the new post that you have started a new discussion at that location.
However, one thing I would "verify" at this point is that if you return your setup to it's original configuration without the extender will the problem go away or stay.