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Forum Discussion
rnovak1624
Mar 27, 2020Aspirant
Unable to log into router C7000
Yesterday it was working fine, but today, when i open up the genie software, the router login window pops up. user name is force to admin which is what i want, but i type in password and press login...
- Apr 01, 2020
There is not a way to "move" it however you can post here with a link to the new post that you have started a new discussion at that location.
However, one thing I would "verify" at this point is that if you return your setup to it's original configuration without the extender will the problem go away or stay.
rnovak1624
Apr 01, 2020Aspirant
the modem router is working fine. it's just the genie. This PC is wifi connected. the popups are within the gene software. genie version 2.4.62. i've tried to update, and it tells me i have the latest version. This software used to work great for a year. I recently installed a netgear ac1900 wifi mesh extender, model no ex6400 and after doing that is when the issues with genie started. Yesterday morning, the genie software was functioning normal and no popups and i had full access. This morning, back to the popups and basically only view authority.
rnovak1624
Apr 01, 2020Aspirant
Is thre a way to move this to the correct section?
- additudeApr 01, 2020Virtuoso
There is not a way to "move" it however you can post here with a link to the new post that you have started a new discussion at that location.
However, one thing I would "verify" at this point is that if you return your setup to it's original configuration without the extender will the problem go away or stay.
- rnovak1624Apr 01, 2020Aspirant
Attitude, it looks like you may have solved my problem. I unplugged the extender and genie worked. I then moved the extender farther away from the router, and so far, it's still working. The extender is on another level of the house, was probably 30 feet away from router. now it's more like 45 feet away. Thank you for your help.
- additudeApr 02, 2020Virtuoso
Cool. Is it still working?
A Kudos or Problem Solve is helpfull.
Thanks.