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Forum Discussion

trader88's avatar
trader88
Guide
Jan 26, 2021
Solved

Unable to Login to Netgear Nighthawk App Using iPhone

I am currently unable to login to my Netgear Nighthaw app via my iPhone.  Firmware up to date and had already uninstalled/installed Netgear app.v  Router is working fine and am able to log-in using m...
  • trader88's avatar
    trader88
    Jan 30, 2021

    I was able to fix the issue by doing a factory reset of my Netgear Nighthawk R7960P router.

    Here's what I did:

    1.  Uninstall my Nighthawk app

    2.  Factory reset of my router

    3.  Reinstall the Nighthawk app

     

    Hope this helps.  Thanks to everyone who responded.

ascernas's avatar
ascernas
Guide
Jan 26, 2021

Hi,

 

I am using iPhone too, have you updated the Nighthawk app today? They recently released a new version that metions bug fixed and some. Hope that can help

  • frenchcamp49er's avatar
    frenchcamp49er
    Star
    Jan 26, 2021

    Thanks, yes Im on the current version.

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Jan 27, 2021

      Something seems to have broken the iPhone app. Lots of reports around here. Try the "apps" section.

       

      It isn't clear if it is something that Apple did or if it is Netgear being slow to catch up with things.

       

       

      • frenchcamp49er's avatar
        frenchcamp49er
        Star
        Jan 27, 2021
        I really think it’s a Netgear issue as I tried it on an iPhone with an older iOS version and got the same result