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Forum Discussion

Bullet13's avatar
Bullet13
Follower
Jun 24, 2018
Solved

unable to register product - already registered

I have tried to register my router with Netgear but the website gives an error and says to contact support. When I follow the link and click on the "Contact Support" button my page goes blank. I'm st...
Troubleshooting
  • Blanca_O's avatar
    Blanca_O
    Jun 24, 2018

    Hi Bullet13, 

     

    Welcome to NETGEAR Community! 

     

    You can also register your device on MyNETGEAR page (my.netgear.com). Please click this link as your reference. If it still says "Device is registered", please message me the serial number of the device. 

     

    You mentioned "want to register the router so I can access it's settings", do you mean the router settings?  To view the settings of the router, please access routerlogin.com or routerlogin.net. 

     

    Regards, 
    Blanca 
    Community Team

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jun 28, 2018

Hi Bullet13, 

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
 

Regards, 
Blanca 
Community Team