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Forum Discussion
Solved
unable to register product - already registered
I have tried to register my router with Netgear but the website gives an error and says to contact support. When I follow the link and click on the "Contact Support" button my page goes blank. I'm st...
Hi Bullet13,
Welcome to NETGEAR Community!
You can also register your device on MyNETGEAR page (my.netgear.com). Please click this link as your reference. If it still says "Device is registered", please message me the serial number of the device.
You mentioned "want to register the router so I can access it's settings", do you mean the router settings? To view the settings of the router, please access routerlogin.com or routerlogin.net.
Regards,
Blanca
Community Team
Hi Bullet13,
Welcome to NETGEAR Community!
You can also register your device on MyNETGEAR page (my.netgear.com). Please click this link as your reference. If it still says "Device is registered", please message me the serial number of the device.
You mentioned "want to register the router so I can access it's settings", do you mean the router settings? To view the settings of the router, please access routerlogin.com or routerlogin.net.
Regards,
Blanca
Community Team
Would you be able to add my new product to my account? I can only see my last router that stopped working a few weeks ago for no reason. I bought a new one and tried to register my New Router but it says 'unable to register product - already registered.'
Thank you for any help.