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Delerim's avatar
Delerim
Tutor
Mar 13, 2019
Solved

Unable to Register R9000 router - Alredy Registered

Hello,   A friend of mine bought a Nighthawk R9000 router so that he can use the time restrctionsfor his kids. Unfortuantely this did not meet his needs and hegate it to me.  The problem is tha...
  • Christian_R's avatar
    Christian_R
    Mar 13, 2019

    Hi Delerim, 

     

    Please send me a message with the following and I can have this looked at. 

     

    1. Serial Number

    2. Email address device needs to be registered to

     

    ~Christian 

Delerim's avatar
Delerim
Tutor
Mar 13, 2019

Hi Kurt,

 

Thanks a milion for this, i was told that in order to gain access to the apps for phones you needed the product register.

 

I have the router up and running and would like to be a proper customer of netgear as i love the product, andi had to buy it off my friend as i wasnt aware of hte transfer ofcourse and its not cheap.

 

Best Regards,

NIko

schumaku's avatar
schumaku
Guru - Experienced User
Mar 13, 2019

Uh - thank you for the reminder. Forgot to mention Netgear seems to have inherited some faux logic in the Apps implying the product owner (warranty) and the other access - another one for Christian_R  that alone should allow your product transferred! For the moment, start the configuration with the Web based access from a computer.