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Forum Discussion
love_cisco
Jun 03, 2017Tutor
unable to setup parental controls via netgear genie
Hi, I just bought the nighthawk R8000 route and want to setup the parental controls via netgear genie. But it stopped at the checing router firmware page. I can access my R8000 via web page. her...
- Jun 06, 2017
Hi,
I got it working now after power reset the netgear route.
thanks
NILSUE
Jul 04, 2017Aspirant
Thanks DexterJB
Yes the problem persist with any computer or smartphone. I have Uninstaller deleted the downloaded file then downloaded it and installed it about 3 times on different machines. Nothing works. I also plugged in the lan cable directly to the night Hawke and still the same issue.
This is very frustrating as I have spent a lot on one of the state of the art machine and can't get the basic thing working to keep my kids safe.
Will really appreciate if you can provide and solution ASAP.
Regards
Nilsue
Yes the problem persist with any computer or smartphone. I have Uninstaller deleted the downloaded file then downloaded it and installed it about 3 times on different machines. Nothing works. I also plugged in the lan cable directly to the night Hawke and still the same issue.
This is very frustrating as I have spent a lot on one of the state of the art machine and can't get the basic thing working to keep my kids safe.
Will really appreciate if you can provide and solution ASAP.
Regards
Nilsue