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wander's avatar
wander
Guide
Oct 04, 2015
Solved

Unable to setup QOS on my R8000 (option is greyed out)

I'm Unable to setup QOS on my R8000 (option is greyed out)

 

I was looking into setting this up because sometimes one person is watching netflix on the network, and another is browsing the internet, with several other devices connected, and then Amazon Prime Video complains there is not enough bandwidth. 

 

I've gone into the setup but am only able to choose "setup WMM". I hit apply and it processes and then nothing happens.  Any ideas?

 

Features
  • netwrks's avatar
    netwrks
    Oct 06, 2015

    I would think removing any ISP provided device would be an improvement - not sure about significantly.  Yes, all wifi bands should have a channel. The best way to test, is put the 8000 in router mode, and start using it as a router..

7 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Oct 05, 2015

    Hi wander,

     

    Welcome to Community!

     

    I would like to verify if the router was set to AP mode or router mode? If it is on the AP mode, that might be the reason why the QoS is grayed out as the feature is disabled and only works when the router is set to router mode.

     

    Regards,

     

    JamesGL
    Community Team

    • wander's avatar
      wander
      Guide
      Oct 05, 2015

      Yes I am using the Verizon Fios wireless router as the main router in the house. I got this because it (the Fios router) was unreliable and on one too many occasions I had to call Verizon and have an in-home visit. Recently Sometimes channel 2 has been completely dying where I need to switch to channel 1 or the regular one (not 5ghz I believe). Meaning I am able to connect to the channel 2 but there is no connectivity. Switch to channel 1 and it works fine.

      My setup is Fios router (used as modem and backup wireless connection) + netgear router handles all the connections (4 iPhones, printer, tv, and several computers).

      I'm wondering how other people use Fios with this router... Do people buy a modem plus the net gear router instead of the Fios combo unit? Are there any improvements doing it this way?

      • netwrks's avatar
        netwrks
        Master
        Oct 06, 2015

        It all depends on the physical distance between your 8000 and the FIOS Wireless. I would think the 8000 would be more than able to handle wireless duties in your home. You could put the FIOS in bridge mode, then configure the 8000 for router mode, then all the settings will return for the 8000. Don't use channel 2 for 2.4ghz, it's an overlapping channel, causes issues for you and your neighbours. Use 1,6.or 11. Do not leave 2.4ghz at auto. Also select channels for your 5ghz bands.

        What bandwithd are you purchasing fro myour ISP?

        If you can go with just a modem, form your ISP, that would be something I would investigate.