NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Phill2004
Sep 19, 2021Follower
Unable to update firmware’ by checking
I keep getting error message “ There was a problem checking firmware updates “ on my RAX120 Router’ Is anyone else experiencing this?
3 Replies
- plemansGuru - Experienced User
What firmware version are you on?
Have you tried manually updating?
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
- ChuckVickersAspirantI’m having the same problem. Yes I could probably do a manual update but the ease of doing it all from iPhone app is one of the reasons I purchased netgear. Appears this isn’t the first time this has been reported. You would think a company of this nature could fix their problems.
- FURRYe38Guru - Experienced User
Would be better if you visited and posted about this in the right forum, NH RAX WiFi6 would be best:
Or contact NG support directly as well.