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Forum Discussion

cvanzante's avatar
cvanzante
Tutor
Oct 22, 2021
Solved

unknown network

Hello.  After a failed firmware update, I successfully reset my R7000 and it now shows my firmware using V1.0.11.126 but it said no need for update at setup.  Using the Nighthawk app on my iPhone, I ...
  • cvanzante's avatar
    cvanzante
    Oct 27, 2021

    I am responding to my own earlier post.  After doing some additional online research, I came across an individual who mentioned a 'sleeping' Kindle.  I put mine on a different network and the phantom unknown device on my network disappeared. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 22, 2021

Try a reset on the router again by pressing the reset button for 10 seconds then release. Connect 1 wired PC to the router and use a web browser pointed at 192.168.1.1 to setup the router from scratch. 

  • cvanzante's avatar
    cvanzante
    Tutor
    Oct 22, 2021

    Thanks for the reply Furry.  My PCs lack ethernet ports and I wonder if the HDMI port would work.  If I am unable to accomplish this task, am I OK with just leaving that network disabled? I am more interested in security than resolving the mystery.  Thanks again.