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Forum Discussion
llmatt123
Sep 19, 2019Tutor
Update download is a disc image file. Don't have that capability on my computer.
- Sep 27, 2019
IT WORKED!!
Thank you all so very much for your patience and support in helping this old man. I finally got what you were all telling me to do but could not understand and make work. Every one of you who contributed to this post have my deepest appreciation.
michaelkenward
Sep 20, 2019Guru - Experienced User
It is not a disk image, it is an .img file.
To update your router follow the usual instructions:
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
At step 8, tell it to look for your .img file.
You should also find these instructions in the manual for your R7500.
>>> R7500 | Product | Support | NETGEAR <<<
llmatt123
Sep 20, 2019Tutor
Sorry to be so computer illiterate and leave an such a vague message.
My problem is the update file is V1.0.0.130.zip. When I click on it, it puts the zip file in my downloads as a disc image file. When I get to step 8, routerlogin.net says "please assign the correct file. The file format is *.img.
My problem is I don't know how to get the zip file into an .img format so it will accept it.
Thank you,
Larry