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Forum Discussion
llmatt123
Sep 19, 2019Tutor
Update download is a disc image file. Don't have that capability on my computer.
- Sep 27, 2019
IT WORKED!!
Thank you all so very much for your patience and support in helping this old man. I finally got what you were all telling me to do but could not understand and make work. Every one of you who contributed to this post have my deepest appreciation.
llmatt123
Sep 20, 2019Tutor
Sorry to be so computer illiterate and leave an such a vague message.
My problem is the update file is V1.0.0.130.zip. When I click on it, it puts the zip file in my downloads as a disc image file. When I get to step 8, routerlogin.net says "please assign the correct file. The file format is *.img.
My problem is I don't know how to get the zip file into an .img format so it will accept it.
Thank you,
Larry
yddtime
Sep 20, 2019Luminary
Double click on your zip file to open it. You should see the *.img file now. Drag and drop the *.img file to another folder to save an unzipped copy. Upload the *.img file from the folder where you dragged/dropped it to.