Updating Firmware R6400 v2

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vmhoffers wrote:

UPDATED:  While I was awaiting a response, I decided to try logging out of the 192.168... and log back in and start all over again using the downloaded firmware.  I worked this time.  Hope this helps someone else.

 

I am trying to update my firmware on my Nighthawk AC 1750 R6400 v2 (V1.0.4 102_10.0.75)  I am doing this wired not wirelessly.

 

I logged onto the router and there was a purple button right on the main screen saying new firmware was available. 

I clicked on it, and it said that it was connecting and to wait.

Minutes went by and nothing happened other than in the lower left corner of my browser, Firefox, it would flash very quickly that it was "Transferring Data".  That's all I could read before it disappeared again.

I canceled.

 

Then I went to Netgear and manually downloaded the latest firmware version for my router  1.0.4.120 10.0.91

Extracted all the files.

On the Netgear tab, I clicked Advanced

Selected Firmware Update

Selected the .chk file from the extracted folder

And the same thing is happening. 

I have turned off my VPN and Firewall, to no avail.

It has been over 15 minutes.

 

What else can I do to try to update the firmware?

 

Thanks for any assistance.

 

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To update your router’s firmware, follow the instructions in your router’s user manual. To view your router’s user manual, visit the support page