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Forum Discussion
Crockie
Sep 16, 2017Aspirant
Upgraded router to Nighthawk R7000 and now my VueZone GW2010 & cameras won't connect
Hi, I just recently upgraded my router to the Nighthawk 7000 and I have the older model Vuezone base station (GW2010) with 5 cameras for home security. I have gone through all the basic troubleshoo...
- Sep 19, 2017Hey, not sure why or how, but its working now. Guess I will bow to the IT god nighthawkis for the favor. Thanks everyone for your input.
lkelly
Sep 16, 2017Tutor
I have the same issue, went through three different "support" persons, got case numbers. The second person told me to call back after my last attempt to flash the firmware. If it failed, they would replace the unit. It failed, I called back. Got a very rude punk who refused to send a replacement. Asked for his supervisor. They would not get on the phone, but refused, as well. I paid $700.00 for the thing and I swear I will NEVER buy another Netgear product. I have 2 extenders ($150 each). SO mad at them. Do NOT buy their product! Dropping wifi is a known problem to them and the guy I got was an az!