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Forum Discussion
Upon setup router says it can not detect cables.
I just recently moved and have a new internet service. I have factory reset the router, upon setting up the router again when it goes through the steps it says it can not detect cables, I click the qu...
The modem is Model# TC8717T. I don’t know what you mean by gateway, the provider I use is spectrum internet.
the TC8717T is a modem/router combo device. its not strictly a modem.
Unless you have it in passthrough/modem only mode (not all device implement properly) it can put you in a double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
options?
1. put the TC8717T in modem only/pass through mode
2. put the netgear's ip address in the TC8717t's dmz
3. put the netgear in access point mode.
just use one of those modes.
- How do I put my Netgear in access point mode?
- Thank you. But how do I get to this point if it doesn’t fully let me setup the router? Everytime I’m in the process of setting it up it can’t detect the cables, I close the app and reopen and it makes me start the process over again. Do I just need to set my modem to pass through mode?