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Forum Discussion
Sandaz
Jan 14, 2022Aspirant
USB drive not detecting although others do
Hi, I have a R6700(v3) and Im trying to use a 3.5" WD RED Plus 6TB HDD in a powered Sabrent USB enclosure (model number EC-DFFN) as a network/readyshare drive. It isnt detected by the router when fo...
- Jan 18, 2022
An update to this, it was the enclosure that was the issue (Sabrent model number EC-DFFN). I purchased another cheap adapter (Alxum model number Y-1039) to test and it worked with the 6TB WD Red Plus (noting that I needed to clean, reinitializing and reformat the drive since, with the new adapter, disk manager was stating that the drive had a 'GPT Protective Partition').
The Alxum goes to sleep after 30 minutes without use but the Netgear r6700(v3) wakes it up just fine when i access the drive from my PC.
Hopefully that helps others trying this stuff! - it was very frusrating to figure out.
Cheers
Chris
michaelkenward
Jan 14, 2022Guru - Experienced User
Support for USB drives is a bit hit and miss. Anything slightly out of the ordinary can be a pig.
The only reliable strategy seems to be to buy something that is known to work rather than trying to find ways of getting reluctant drives to work.
- SandazJan 14, 2022Aspirant
Thanks, I appreciate the advice. Its a shame that there is no consistency and that somthing like your advice isn't in the manual.
Is there a more complete / current source for figuring out which larger (>4TB) drives will be compatible?
Is there any chance that the problem is the enclosure? - I am considering buying another one to try with my 6TB drive.
Cheers
Chris
- michaelkenwardJan 14, 2022Guru - Experienced User
Sandaz wrote:
Is there a more complete / current source for figuring out which larger (>4TB) drives will be compatible?
I use an 8 TB Seagate Backup Plus Hub. It has two USB ports that ReadySHARE can also get at. I have it on an R7800, even though it does not claim compatibility.
Is there any chance that the problem is the enclosure? - I am considering buying another one to try with my 6TB drive.
Yes. This came up recently. But I fear that I can't remember the details.
- SandazJan 15, 2022Aspirant
Thanks, I'll try a new enclosure first. Failing that I'll look out for a Seagate Backup Plus Hub on sale.
Much appreciated, have a great day.
FYI for others interested in this issue: I just heard back from Sabrent support and my enclosure "is Plug and Play, however, this device is able to work only connected to a computer." so potentaily thge enclosure is part of the issue, although im not sold on Sabrent tech advice as they have been wrong about a couple of things.