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Forum Discussion
Sandaz
Jan 14, 2022Aspirant
USB drive not detecting although others do
Hi, I have a R6700(v3) and Im trying to use a 3.5" WD RED Plus 6TB HDD in a powered Sabrent USB enclosure (model number EC-DFFN) as a network/readyshare drive. It isnt detected by the router when fo...
- Jan 18, 2022
An update to this, it was the enclosure that was the issue (Sabrent model number EC-DFFN). I purchased another cheap adapter (Alxum model number Y-1039) to test and it worked with the 6TB WD Red Plus (noting that I needed to clean, reinitializing and reformat the drive since, with the new adapter, disk manager was stating that the drive had a 'GPT Protective Partition').
The Alxum goes to sleep after 30 minutes without use but the Netgear r6700(v3) wakes it up just fine when i access the drive from my PC.
Hopefully that helps others trying this stuff! - it was very frusrating to figure out.
Cheers
Chris
Sandaz
Jan 14, 2022Aspirant
Thanks, I appreciate the advice. Its a shame that there is no consistency and that somthing like your advice isn't in the manual.
Is there a more complete / current source for figuring out which larger (>4TB) drives will be compatible?
Is there any chance that the problem is the enclosure? - I am considering buying another one to try with my 6TB drive.
Cheers
Chris
michaelkenward
Jan 14, 2022Guru - Experienced User
Sandaz wrote:
Is there a more complete / current source for figuring out which larger (>4TB) drives will be compatible?
I use an 8 TB Seagate Backup Plus Hub. It has two USB ports that ReadySHARE can also get at. I have it on an R7800, even though it does not claim compatibility.
Is there any chance that the problem is the enclosure? - I am considering buying another one to try with my 6TB drive.
Yes. This came up recently. But I fear that I can't remember the details.
- SandazJan 15, 2022Aspirant
Thanks, I'll try a new enclosure first. Failing that I'll look out for a Seagate Backup Plus Hub on sale.
Much appreciated, have a great day.
FYI for others interested in this issue: I just heard back from Sabrent support and my enclosure "is Plug and Play, however, this device is able to work only connected to a computer." so potentaily thge enclosure is part of the issue, although im not sold on Sabrent tech advice as they have been wrong about a couple of things.
- michaelkenwardJan 15, 2022Guru - Experienced User
Sandaz wrote:
FYI for others interested in this issue: I just heard back from Sabrent support and my enclosure "is Plug and Play, however, this device is able to work only connected to a computer." so potentaily thge enclosure is part of the issue, although im not sold on Sabrent tech advice as they have been wrong about a couple of things.
Thanks for doing that research. It sort of fits in with my memory of previous failures with enclosures.
Then again, you can never rule out firmware problems these days. There just been so many examples of dodgy releases.
- SandazJan 18, 2022Aspirant
An update to this, it was the enclosure that was the issue (Sabrent model number EC-DFFN). I purchased another cheap adapter (Alxum model number Y-1039) to test and it worked with the 6TB WD Red Plus (noting that I needed to clean, reinitializing and reformat the drive since, with the new adapter, disk manager was stating that the drive had a 'GPT Protective Partition').
The Alxum goes to sleep after 30 minutes without use but the Netgear r6700(v3) wakes it up just fine when i access the drive from my PC.
Hopefully that helps others trying this stuff! - it was very frusrating to figure out.
Cheers
Chris