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Forum Discussion
InternetProb9
Aug 02, 2021Follower
USB wont connect to Wifi Internet BUT connects to Hotspot
So i bought this Wifi usb adapter 2 months ago froom walmart because my last logitech usb all of a sudden messed up
I've tried everything from messing with the properties on the "network connections tab" - "configure" i downloaded a driver from
I had to try and find an alternative way to download a driver because everytime I'd insert the CD I'd install genie which is broken and just gives me headaches.. It changed the name to "802.11ac Wireless LAN Card #2" The problem is The usb connects to the "Router" but I dont get internet access I've tried restarting my router and i still get nothing but the weird thing is I can connect to my "iPhone HotSpot" and the stick all of a sudden works.. so as i type this its my last hope to finding help if not ill swing by bestbuy and find a better solution.. I figured why not post on netgear forum and see if i can get help before i do..
I't was working at one point for a good while then it just bugged out and stopped working
I don't know what to do anymore
I left an image of the product purchased in the attachments
Thank you for reading and trying to help Bless you
1 Reply
- michaelkenwardGuru - Experienced User
Forget about the CD. Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That page will also have any software, firmware and drivers for your device.
InternetProb9 wrote:
The usb connects to the "Router" but I dont get internet access I've tried restarting my router and i still get nothing but the weird thing is I can connect to my "iPhone HotSpot" and the stick all of a sudden works..
It is hard to unravel that sentence – too much going on – but it sounds like your USB adapter is working but your Windows (?) PC is getting in the way. That's where to look for a solution.Start with this: