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Forum Discussion

chiengweesiong's avatar
Oct 29, 2018
Solved

Use of Nighthawk with Arlo Pro 2 in China

Hi, I have been using my Arlo Pro 2 with Nighthawk R8500 since last week in China. It worked well until three days ago, with error message saying the base is offline. I tried all troubleshootings inc...
  • schumaku's avatar
    Oct 29, 2018

    There are no port forwarding required for operating an Arlo Base (or the base-less Arlo camera models). Port 443/TCP and 80/TCP must be open for outgoing connections.

     

    Any indications of malfunction on the Arlo Base -> My Arlo base station is offline; how can I troubleshoot it? ?

     

    I suggest to file a similar post on https://community.arlo.com/ as Arlo is an independent organisation now.

     

    Because of the "great wall", things might work different in mainland China. No idea or insight how Arlo has set-up their infrastructure, DNS names, and so on for China.