NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
V1.0.11.126_10.2.112 firmware blocking NTP?
I noticed a new issue last week after updating my R7000 to firmware version V1.0.11.126_10.2.112. Eventually the R7000 seems to block devices on my LAN from accessing NTP servers on the internet. I...
It took several more days of testing that included what appears to have been a cable modem-related hiccup to convince myself that R7000 firmware version V1.0.11.128_10.2.112 doesn't block NTP synchronization a day or two after installation/router reboot. Netgear appears to have resolved the issue that was introduced in firmware version V1-0-11-126-10-2-112.
After a day, NTP is still functioning normally with firmware version V1.0.11.122_10.2.100_hotfix installed on my R7000. I'll let it ride another day, then reinstall the latest V1.0.11.126_10.2.112 firmware to confirm that it is, indeed, the culprit in the failure of NTP.
Yes I was having an issue when updated to the 126 firmware. I am downgrading to the version you did to see if that helps as well. Please post back if your issue resolves. (I had to search manually for the 122 hot fix firmware it does not come up in the main support page on net gear for this model odd)
I suspect that once a hotfix is replaced by a final firmware update version, Netgear hides the hotfix.
Jsettle, was your issue with V1.0.11.126_10.2.112 related to network time protocol (NTP) or something else?
A couple days after downgrading to firmware V1.0.11.122_10.2.100_hotfix, I was still having no issues with NTP synchronization, so I reinstalled V1.0.11.126_10.2.112 this morning. To this point, NTP continues to work, but I think it may have taken some time to fail after the previous upgrade to V1.0.11.126_10.2.112, so I'll continue to check and report back.
Roughly 24 hours after reinstalling firmware V1.0.11.126_10.2.112 on my R7000, the NTP client running on my Mac is once again failing to synchronize with any time servers. I am confident at this point that firmware revision V1.0.11.126_10.2.112 is the source of the problem.
Hopefully Netgear will arrive at a fix and push out a new firmware update for the R7000 sometime soon. Given that time of day is often tied fairly tightly to security, this has the potential to cause quite a few issues for users as systems lose time synchronization.
Do members of the Netgear tech support staff follow community threads? If not, what is the most effective way to reach out to them if you're using a router that is no longer under warranty?